Bill Gurley · GigaOm · 11 December 2012
“In the long run, we like to believe that this is an artisan business that doesn't scale and that if you want someone to help you and trusted you taking this company to the next level that you want what is an artisan,”
Verbatim excerpt with a timestamp. The full recording is at the source; we link out and do not host it. Everything Bill Gurley is on record saying.