Gerstner argues consumer ownership, not hardware, determines value; Google dominated for twenty years this way.
“The battle for the consumer is ultimately where the value accrues, Sonny, not who runs, you know, what hardware.”
Gerstner estimates OpenAI's consumer business represents $2.1 billion of roughly $3-4 billion total revenue.
“It would imply that there are about 2.1 of the three four is the consumer business”
Gerstner reports OpenAI consumer product has 65% annual churn rate based on credit card data.
“At least for the cohorts that are old enough, the churn's about 65% annually. So they're only 35% retaining, which Sax had hinted at on all in.”