Gurley identifies long-term memory as a major unsolved problem preventing AI from becoming true personal assistants.
“I do think this memory issue is a big, big deal, at least on the consumer side. So none of the major contenders today can remember who you are because it would require them.”
Gurley says AI leaders admit memory is a hard problem requiring expensive nightly retraining per user.
“If you talk to the people that are at the tops of these firms and you say, hey, why can't this thing remember everything I want? And they go, oh, that's a hard problem.”
Gurley argues initial LLM versions are structurally flawed around personal memory and RAG approaches don't solve it.
“I do think that the initial versions of these models are structurally flawed around providing personal memory and allowing someone to become dependent on one of these things.”