Gurley says majority of marketplace companies spend half their R&D on B2B supplier-side systems.
“I would say the majority of our companies that serve some type of local marketplace are spending half of their R and D dollars on the B2B side of equation, the stuff you wouldn't see on the consumer side.”
Gurley argues app search is abysmal and companies are lazy to fix it because charts drive discovery.
“I think in companies, there just is a laziness to improve that experience because consumers are downloading and discovering it on the top of the charts, which is interesting.”
Gurley contrasts InstaWORK's immediate job placement and training with traditional job listing sites like LinkedIn.
“The the the app tells you exactly where to go. The app teaches you how to do the job better before you actually show up.”
Gurley identifies long-term memory as a major unsolved AI problem preventing true personal assistant capabilities.
“And I mean, remember over five years, ten years to really become a personal assistant kind of thing that her represented.”